"The customer service we have received from StaySafe has been excellent and the solutions they provide are great value for money."
Celtic is a world leader in providing integrated environmental services. They are a contaminated land remediation contractor specialising in ground and groundwater treatment, materials management, asbestos management and brownfield improvement.
Why did Celtic launch StaySafe?
The company as part of its operations employs employees in the field that face various potential dangers during their working day, such as working at height, large scale excavation works and exposure to contaminated lands. Dangers such as these made up 62.5% of all self-reported workplace risk factors in 2017* and while steps can be taken to reduce risk, accidents can still occur in such environments. In a majority of cases, having a quick way to call for assistance can mean the difference between life and death.
Stephen Kidley, Senior Operations manager at Celtic explains, “prior to StaySafe, we relied on traditional safety practices such as asking staff to send text messages or call in to let management know of their whereabouts. However, this method relied heavily on employees remembering to contact the office and was also problematic for those that carried out work in remote areas. Worker safety and in particular lone worker safety is of the utmost importance to us and it is vital that employees feel comfortable and protected whilst at work.”
To ensure that they were better meeting their duty of care, Celtic decided to look for a new safety solution. They wanted something that was app based and compatible with their employees smartphones, so that they didn’t need to pay for any additional equipment. It was also important for the app to have an accurate monitoring system and in-built panic alarm.
How StaySafe helped
StaySafe is an app and monitoring service which allows an employer to monitor the location and safety status of their lone workers when a session or alert is activated. If an employee is in need of assistance, the monitor will be alerted via SMS, email and on screen.
StaySafe provided a range of useful functionality to help Celtic overcome their lone worker challenges, including;
- Non movement alerts
- Hourly check ins
- Location monitoring
- Personalised customer service and easy implementation
Celtic were pleased with the great features the StaySafe app had to offer. They were able to check the whereabouts of employees throughout the day to make sure they were safe. They were also confident that if an incident were to happen employees were able to communicate effectively.
Stephen comments, “set up of the app was very quick and we were all impressed with its simplicity. Our staff are really pleased with the app and feel much more comfortable knowing that they have it with them. The customer service we have received from StaySafe has been excellent and the solutions they provide are great value for money.”