How to address the engagement gap
It’s understandable that Health and Safety Executives think that they are getting it right when it comes to lone worker safety; the majority of companies are implementing a range of procedures, policies and safety measures designed to keep staff safe.
However, there are significant disparities between the views of those at a management level versus those of the lone workers themselves, with a real need for improved communication, particularly around risks, incident reporting and procedures.
In light of the findings in this report, it is clear that organisations should undertake a review of their current lone worker safety measures, communications and training to assess their effectiveness from both an organisational and lone worker point of view, as research shows this may differ considerably.